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Privacy Policy

Last updated: 28.03.2026

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At Hayley’s Lunches, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

1. Information We Collect

We may collect the following personal information when you use our website or services:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Order details

  • Payment information (processed securely via third-party providers)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding orders, enquiries, or updates

  • Improve our services and customer experience

  • Send occasional promotional offers (only if you have opted in)

3. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

4. Cookies

Our website may use cookies to:

  • Improve your browsing experience

  • Understand how visitors use our site

  • Help us improve website performance

You can choose to disable cookies through your browser settings at any time.

5. Third-Party Sharing

We do not sell or rent your personal information.
We may share your data with trusted third parties where necessary to operate our business, including:

  • Payment processors

  • Website hosting providers

  • Delivery or communication services

All third parties are required to handle your data securely and in accordance with data protection laws.

6. Your Rights (UK GDPR)

Under UK data protection laws, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data where appropriate

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact: enquiries@hayleyslunches.co.uk

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Thank you for trusting Hayley’s Lunches with your information.

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