Terms and Conditions
Last updated: 28.03.2026
Welcome to Hayley’s Lunches. By using our website and placing an order with us, you agree to the following terms and conditions.
1. Use of Website
You agree to use this website for lawful purposes only and not to engage in any activity that may harm the website, the business, or other users.
2. Orders & Services
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order if necessary. As all food is freshly prepared, menu items may occasionally vary based on ingredient availability.
3. Pricing & Payment
All prices are listed in GBP (£) and are subject to change without notice.
Payment must be made at the time of ordering unless otherwise agreed.
4. Delivery
We aim to provide reliable next-day delivery across Stratford-upon-Avon.
Delivery times are estimates and may vary due to circumstances beyond our control.
It is the customer’s responsibility to ensure that delivery details are accurate.
5. Allergies & Dietary Requirements
While we take care to accommodate dietary requirements, customers must clearly inform us of any allergies when placing an order. Hayley’s Lunches cannot guarantee a completely allergen-free environment and we are unable to provide nut-free products or guarantee that items are free from traces of nuts.
6. Intellectual Property
All content on this website, including text, images, branding, and logos, is owned by or licensed to Hayley’s Lunches and may not be copied, reproduced, or used without permission.
7. Limitation of Liability
To the fullest extent permitted by law, Hayley’s Lunches shall not be liable for any indirect or consequential loss arising from the use of this website or our services.
8. Cancellations & Refunds
Please refer to our Refund & Cancellation Policy for full details on order cancellations and refunds.
9. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
10. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of the website or our services constitutes acceptance of any changes.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact: enquiries@hayleyslunches.co.uk
Thank you for choosing Hayley’s Lunches.